Tradedoubler Contact Details
posted in Affiliate Marketing |
As you are no doubt aware, I am not a fan of Tradedoubler for a multitude of reasons. Affiliate Support being one of their flaws.
See Are Tradedoubler “The Borg” in Disguise?
Apart from ignoring emails they also ignore telephone calls, something we are all guilty off at sometime, but not constantly.
If you are finding your phone calls are being avoided too, try getting somebody else to call as themselves, then have the phone passed to you once they get through, it’s miraculous how somebody can suddenly be available.
Perhaps with the AOL deal “apparently” hitting a brick wall, some senior major shareholders are perhaps wallowing in their sorrows after their cash cow didn’t quite come home.
At the end of the day, there are plenty of good merchants & networks. If one merchant from a particular merchant is keen on dealing with you from a network you don’t receive adequate service or support from, simply express your thoughts, and hope that the merchant moves to a more amenable network.
There’s not a lot more you can really do apart from that, since so many of the familiar problems are still rooted, if things haven’t changed now after all these years it’s unlikely they ever will, you cannot change free will like a leopard cannot change it’s spots.
However Tradedoubler have just provided a link for their account manager contact details
My only comment is that after all these years, its about time merchant contact details were made available too, however I guess they are too paranoid. For example only recently (and this has happened on a number of occasions) we received an email from Tradedoubler about promoting eBags, we requested to speak with the merchant directly as we felt we could do good business with them. After a phone call & two emails we are still being ignored. I wonder if the merchant knows this?
If this list goes a small way to assisting you with whatever problems you have, then you have faired better than me.
By the way, I post a similar comment on the A4UForum, yesterday. Guess what? Yep I had an email from Tradedoubler, not relating to eBags though. Just another hollow attempt by Tradedoubler to reconsile.
